Sales Admin
About Us: Our founder Dr. Ameet Parekh is a well-known Leading Global Business Success coach and the Creator of the Business Wealth Generation System, which has been applied by more than 30,000 Businesses across the globe. Together as a family we are proud to be Asia's fastest-growing business coaching and consulting company. We primarily work with micro, small and medium enterprises in helping them build profitable and scalable businesses.
We're seeking a sales admin who will play a crucial role in supporting the sales team and ensuring the efficient and effective functioning of the sales process. An ideal candidate will drive operational excellence and efficiency within the sales function. He/She will focus on optimising sales processes, implementing sales strategies, managing sales tools and technologies, and analysing sales data to drive sales performance and revenue growth.
Roles and Responsibilities:
Pre-sales calls:
Handle incoming inquiries and pre-sales calls, providing information and addressing customer queries to generate interest and qualify leads.
Attendance Confirmation:
Manage the process of confirming attendance for sales meetings, appointments, and events, ensuring accurate and up-to-date records.
Closing Follow-up:
Assist the sales team in following up with potential customers after meetings or presentations to gauge interest and facilitate the closing of sales opportunities.
Quotation Preparation:
Prepare accurate and professional quotations in response to customer inquiries or requests, collaborating with the sales team and other departments as needed.
Payment Reminders:
Monitor payment schedules and send timely reminders to customers, coordinating with the finance department to ensure adherence to payment policies.
Managing Sales Data:
Maintain accurate and up-to-date sales data in CRM software or designated tools, ensuring data integrity and streamlining data entry processes.
Sales Process Optimization:
Analyse and evaluate existing sales processes, identifying areas for improvement and streamlining workflows to enhance efficiency and productivity.
Sales Analytics and Reporting:
Gather, analyse, and interpret sales data to generate insights and reports for informed decision-making.
Develop and maintain sales dashboards and key performance indicators (KPIs) to monitor sales performance and track progress towards goals.
Sales Systems and Tools Management:
Manage and optimise sales systems, technologies, and tools, such as CRM software, sales analytics platforms, and sales enablement tools.
Ensure proper utilisation of sales tools and provide training and support to sales team members.
Required Skills and Qualifications:
Any Bachelor’s degree in Sales, or a related field (MBA is a plus).
Minimum 4 to 5 years of experience in the field of sales operations, or a similar role.
Excellent understanding of sales processes, methodologies, and best practices.
Customer orientation and ability to adapt/ respond to different types of prospects.
Advanced Excel skills for data analysis and reporting.
Excellent communication and presentation abilities.
Ability to collaborate and work effectively with cross-functional teams.
Positive attitude and willingness to learn and excel.
Ready To Work on Weekends, must be career-oriented.
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