Customer Support Executive

Job Description

Job Profile: Client Support Executive (CSE) / Customer Service Representative (CSR). 

Voice/Non-Voice/Email and Chat Support. (Job Responsibility will depend on your team leader).

*totally work from office only* *Full-time job*.

*Salary*  *10000 up to 15000* is fixed depending on your interview job timing - rotational shift.

*Freshers or Experienced both are applied*.

Job locations: *only Bhopal (M.P) Ayodhya bypass road* *work from office*

 OPENING - Bhopal OR INDORE — Ayodhya bypass Road BHOPAL, C21 Hoshangabad Road BHOPAL, Mandakini Kolar BHOPAL OR Vijay Nagar INDORE.

Job Responsibility:-

-You will act as the first point of contact for our customers by answering their queries through phone, chat, or email.

-Support customers with their orders, product queries, payment issues, account updates, website education, or problems they may be having.

- If you are a people person and can deliver great customer service, this role is for you.

-As this training is imperative for setting you up for assisting our customers, no holidays can be taken during this time.

Requirements :

-   Minimum education qualification is 10+2 Pass

- Excellent English communication skills (written and verbal)

- Flexible with Day/Night Shift and rotational week offs

- Active individual bank account, PAN card, and E-Aadhaar card

- Flexible to support multiple skill sets (Voice & Non-voice) irrespective of the original skill