Customer/support , Sales Executive

Job Description

? Inbound calling for customer service.
? Identify and assess customers’ needs to achieve satisfaction? Inbound calling for customer service.
? Identify and assess customers’ needs to achieve satisfaction
? Identifies business opportunities by identifying prospects.
? Sells products by establishing contact and developing relationships with prospects,
recommending solutions.
? Outbound calling on data collected through lead generation activities / secondary data sources.
? Daily follow-ups on older leads and work on new leads.
? Provide accurate, valid and complete information by using the right methods/tools.
? Handle customer complaints, provide appropriate solutions and alternatives within the time limits